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FAQ - Before my order - How to place an order?

  • How to place an order?

    Search by size and on the page of the results, add the chosen products to your cart. The system will ask you to create your PNEUS ONLINE account (email address and password). Indicate your billing and delivery addresses. Take the time to check all information of your order thanks to our 'summary of your order' page. Validate your payment. A confirmation of your order will be sent to you by e-mail.
    In case of difficulties, contact our customer service that will help you by phone (in any case we will place an order ourselves)

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  • I cannot order by internet. Is there another mean?

    No. For qualityand follow up of the orders reasons , you must order yourself directly through our site.

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  • What is the fastest mean of receiving an order ?

    The delivery time in case of payment by credit card and paypal are shorter because the payment is immediate.

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