About us
Professionalism and passion
Pneus Online was the first website to sell tyres in France. Since 2001, our constant goal has been to win consumers' trust. This is due to our special history. For us, professionalism is lead by the passion for our work.
The beginnings
Pneus-Online was founded in April 2001 by Alexis Nerguisian, information technology consultant, specialized in banking software and a sports car race fan. The idea of creating Pneus-Online was born from a real need of its founder, who used to see his tyres "melt" at the end of every race. He then began looking for a way to pay less for his tyres. Why not buy them online? This was a bold step back in 2001, when Internet companies were going through a downturn, and Alexis Nerguisian had trouble finding supporters for his idea among friends and family. The partners weren't so confident either. How to trust someone with such a daring project?
Pioneers
Following this revolutionary idea, Alexis Nerguisian struggled every day for almost a year to develop what was to become France's first online tyre sales company. The website was not even officially launched when the first order was placed, dispelling the gloomy forecasts. Very quickly, Pneus-Online was a victim of its own success. The company had to expand rapidly and has continued to do so since 2001.
A Winner's Philosophy
From 600 tyres sold in 2002 to several hundreds of thousands a year today, what had begun as a small business has been turning into a young dynamic company. Nothing kept us from evolving. We owe this success to the image that has been built on the company's principles: to always try to anticipate customers' needs, listen to their requirements and expectations, and be receptive and responsive to every question. As the founder says, our philosophy consists in "(...) offering products and services at the best prices within the shortest deadline, constantly providing guaranteed quality". The proof that we have always kept our promises is that, since the creation of the company, several tens of thousands of clients have chosen us.
Pneus Online: a winning team
A multilingual customer service
We are young, dynamic, innovative and ambitious and we are all trilingual because we do not conceive communicating with our clients other than in their native languages. Our team speaks perfect French, English, German, Spanish, Portuguese, Italian and Dutch.
The evaluations are encouraging. Our turnover has increased to over 150% the last two years. We wish to be our customers’ first choice. But Pneus Online is also present in Great Britain, Spain, Germany, Switzerland, Belgium, Austria, Luxembourg, Italy, Portugal, Ireland, the Netherlands and Canada since September 2010.
A full professional service
We have won our customers' trust because we can offer a wide range of products as well as various professional services. We have always fulfilled our promises.
Our philosophy goes well beyond commercial considerations. Pneus Online is not just an online sales site, it is also an encyclopaedia of knowledge about tyres. Our technical tips allow our clients to choose their tyres in a professional manner.
Professionalism is always rewarded. Pneus Online already works with car professionals. Harley Davidson dealers, Porsche, BMW and Peugeot garages all order tyres on our website.
List of our services and products
Unique Services
At Pneus Online we always try to predict consumers' needs. This is why our range of services is so comprehensive:
- a complete delivery and tyre fitting offer with our fitting centres*,
- we are the first company in Europe to provide 24-month insurance cover for flat tyres,
- a hotline open Monday-Friday, from 8am to 11am and 1pm to 4pm,
- a professional Customer Services Department that answers all of our clients' questions by email.
* Please check with your local fitting centre for tyre-fitting rates.
The list of products we supply shows our ambition to become the most complete tyre sales website:
- car, motorbike, ATV, 4x4, and commercial vehicle tyres,
- all season, summer and winter tyres,
- cross, enduro, road, trail and scooter tyres,
- complete wheels on steel wheel or alloy wheel,
- car's accessories (tyre covers, manometers, wall-mounted tyre shelves, etc.).
Our Fitting Centres
Partner fitting centres in Europe: 15719
- France 5500
- Italy 2983
- Germany 2310
- Spain 1283
- Switzerland 1070
- Belgium 836
- Netherlands 562
- United Kingdom 477
- Portugal 313
- Austria 300
- Ireland 61
- Luxembourg 24
Key Figures
- A wide range of 10 to 26 inch tyres,
- 7.2 million tyres for sale,
- More than 1100 snow chains,
- More than 15719 fitting stations,
- More than 3,000,000 Xiti visits per month,
- 14 million page views per month.
The Future
At Pneus-Online, we have ambitious projects and goals:
- enlarge our product and service offering,
- extend our fitting centre network,
- reduce delivery times,
- work with the greatest tyre manufacturers,
- enlarge our team.
Press Room
Reports and articles on Pneus Online in the press, on TV and on the radio. Visit the Press Room to read Pneus Online's press releases and see the latest press clippings about Pneus Online.
Noteworthy facts
| 2015 | |
|---|---|
| 06-11 | Launch of the TPMS |
| 2014 | |
| 03-27 | Launch of compressor/anti-puncture kit |
| 02-27 | Launch of battery charger |
| 01-29 | Launch of a new Pneus Online site |
| 2013 | |
| 10-01 | Launch of tyre insurance in Germany |
| 09-01 | Launch of tyre insurance/assistance in Belgium and Italy |
| 2012 | |
| 06-28 | Launching Wall tyre's shelf |
| 05-30 | Launching Quad tyres |
| 04-04 | Launching Complete wheels |
| 2011 | |
| 10-01 | 15 000 fitting stations partners |
| 2010 | |
| 10-26 | Launching manometer |
| 09-02 | Launch in Canada |
| 04-07 | Launch in Ireland |
| 03-25 | Launch of wheels |
| 01-04 | Launching tyre covers |
| 2009 | |
| 12-10 | Launch in the Netherlands |
| 09-05 | Launch of the new website (V4) |
| 04-30 | Launch WorldPay |
| 04-03 | 500 000 tyres sold! |
| 2008 | |
| 11-04 | Sponsoring Dakar 2009 |
| 07-03 | Want Ads on sale in France |
| 06-09 | Postfinance in Switzerland |
| 05-10 | 10 000 fitting stations |
| 02-08 | Pneus Online’s video commercial |
| 01-15 | FIA-NET PREMIUM SITE |
| 2007 | |
| 11-23 | First Portugal order |
| 11-21 | Launch in Portugal |
| 05-11 | Launch Pneus-Online/ads |
| 2006 | |
| 09-28 | Launch Tyre insurance |
| 09-09 | First Italy order |
| 09-07 | Launch in Italy |
| 03-28 | First German order |
| 03-27 | Launch in Germany |
| 02-26 | First Spanish order |
| 02-22 | Launch in Spain |
| 2005 | |
| 12-31 | Dakay 2006 Sponsoring |
| 12-30 | First Austrian order |
| 12-21 | Austria Launching |
| 12-07 | First order of motorcycle tyres |
| 12-05 | The moto tyres are online |
| 10-26 | First U.K. order |
| 10-25 | Launch in the U.K. |
| 04-22 | 80,000 visitors a day |
| 03-29 | 8,000 visitors a day |
| 02-01 | 4L Trophy sponsoring |
| 01-24 | 6,000 visitors a day |
| 2004 | |
| 12-01 | Launch of the virtual garage |
| 10-01 | Launch of the tyre marking |
| 09-30 | First order in Belgium |
| 08-01 | Launch in Belgium |
| 06-16 | 5,000 visitors a day |
| 05-01 | FIA-NET Gold Label |
| 03-29 | 2,000 visitors a day |
| 01-15 | FIA-NET Partnership |
| 2003 | |
| 12-22 | Partnership with BNP Paribas |
| 12-07 | DAKAR 2004 sponsoring |
| 10-01 | The karting tyres get online |
| 09-20 | 300 fitting stations |
| 09-10 | Launch of the new web site |
| 06-26 | Partnership with Heidenau |
| 03-28 | 1,000 visitors a day |
| 02-01 | Partnership with Kelkoo |
| 2002 | |
| 12-20 | DAKAR 2003 sponsoring |
| 10-02 | First order in Luxemburg |
| 09-29 | Launch in Luxemburg |
| 05-01 | Pneus-Online 1st on Google |
| 01-26 | First Swiss order |
| 2001 | |
| 11-14 | First French order |
| 09-10 | Creation of PNEUS-ONLINE |
| 05-15 | Launch of the web site |