Contact PNEUS ONLINE

By Phone

You can contact us by phone Monday-Friday, from 8am to 11am and from 1pm to 4pm

Need help? (Rate may vary according to your operator)
0844 579 6090

By Email

Select below the department you wish to contact:

By Mail

Service Hotline PNEUS ONLINE TRADING
71, chemin du moulin Carron
69570 Dardilly - FRANCE

Business Information

PNEUS ONLINE TRADING is the Dutch subsidiary of PNEUS ONLINE SUISSE whose assets total 100.000 CHF, is registered with the Geneva Business Registration Office under the number CH-660-6159008-9.

Receipt number for our declaration to the CNIL (French commission for personal information protection): 1051207

- VAT identification number in Germany: DE 815007812
- VAT identification number in Austria: AT U64442277
- VAT identification number in Belgium: BE 0806835013
- VAT identification number in Spain: ES N0034836G
- VAT identification number in France: FR 00 509379103
- VAT identification number for Ireland: IE 9736287H
- VAT identification number in Italy: IT 00129179990
- VAT identification number in Luxembourg: LU 22952987
- VAT identification number in the Netherlands: NL 819696043B01
- VAT identification number in Portugal: PT 980406129
- VAT identification number in Switzerland: CH 701 492
- VAT identification number in the UK: GB 922 9835 00

FAQ summary

Are tyres purchased online new and guaranteed?
Yes, we only sell new tyres that have the same manufacturer guarantee as tyres sold by fitting centres or autocentres.

How much does shipping cost?
Shipping is free whatever the number of purchased tyres or total cost of your order.

How long is delivery time?
Delivery time ranges from three (3) to five (5) business days. This information is provided as a rough estimate only. Consequently, a longer delivery time can in no way result in deductions, the payment of damages, or the cancellation of current orders.

Are the prices inclusive of VAT?
All prices on our site include VAT.

How is delivery carried out?
Once your payment has been received, we will send the tyres to the indicated delivery address. Delivery is carried out by our shipping companies, which deliver on business days from 8am to 6pm.

Can I make an appointment with the delivery person?
You cannot make an appointment with the delivery person. That is why we cannot tell you in advance the time and day of your initial delivery.

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